How The Cape May County Herald streamlined operations and boosted customer satisfaction with SCS’s Community Advertising System

SITUATION

​The Cape May County Herald in Rio Grande, New Jersey, has seen many changes throughout its more than fifty years of delivering community journalism to the area’s residents and visitors. One notable change concerned the multimedia publisher’s own in-office workflow. Previously, employees had to use multiple systems for billing, which made client changes difficult to track and manage.​

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